Privacy Policy

Thank you for using Wholesale Pro. At Productive Passengers, we respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and share information in connection with your use of Wholesale Pro.

1. Information We Collect

When you install and use Wholesale Pro, we may collect the following types of information:

• Store Information: We collect your Shopify store information such as store name, store ID, and email address.

• Usage Data: Information about your use of our app, including actions taken within the app, settings changes, and interactions with customer support.

• Customer Data: When you use our app, we may process your customers’ information (e.g., name, email, order history) in order to deliver the functionality of the app, such as creating custom pricing or discount rules.

• Billing Information: If applicable, we collect billing information from your Shopify store for subscription purposes.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the functionality of Wholesale Pro.

• Improve, personalize, and expand our services.

• Process your orders and manage your account.

• Communicate with you about updates, improvements, and support requests.

• Analyze usage patterns to enhance our services and provide better user experiences.

3. How We Share Your Information

We may share your information in the following ways:

• With Shopify: As our app operates within the Shopify ecosystem, certain data may be shared with Shopify in accordance with their privacy policies.

• Service Providers: We may share your information with third-party service providers that assist us in delivering our services (e.g., cloud hosting, analytics, and customer support).

• Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations.

4. Data Retention

We retain your information for as long as necessary to provide our services to you and to comply with legal obligations. If you choose to uninstall the app, we will securely delete your information within a reasonable time frame.

5. Your Rights

As a user of Wholesale Pro, you have the right to:

• Access: You can request a copy of the data we hold about you.

• Rectification: You can ask us to correct any inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal information, subject to legal retention obligations.

6. Security

We take reasonable measures to protect your data, including encryption and secure storage practices. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you via email or an in-app notification. Your continued use of Wholesale Pro after such changes will constitute your acceptance of the updated policy.